Home Services Out-of-Hours (OOH)

Out-of-Hours (OOH)

Through our Out-of-Hours services, patients can access urgent care outside normal GP opening times. Our clinical teams work closely with NHS 111 to provide advice, appointments, and home visits across the communities we serve.

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OOH services

Practice Plus Integrated Urgent Care (IUC) provides Out-of-Hours (OOH) GP services for patients who need urgent care when their usual GP practice is closed. Our teams work evenings, overnight, weekends and bank holidays to make sure patients can still access care when they need it.

How it works

Patients access OOH services through NHS 111.

After an initial assessment, they may be:

Our aim is to make sure patients are supported quickly and safely, and guided to the right care.

We provide OOH services across a number of areas, including:

Our people

Our services are delivered by a multidisciplinary team, including GPs, advanced nurse practitioners and other healthcare professionals. Working as part of the NHS, our teams provide compassionate, high-quality care and support patients at times when access to healthcare is most needed.

Care advisor
NHS 111
Our NHS 111 service provides people with the right non-emergency medical support, whenever they need it.
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GP services
We run community GP practices on behalf of the NHS, providing the full range of care patients expect from their local surgery.
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Clinical Assessment Service
Our Clinical Assessment Service teams provide clinical support to call handlers and patients who come through NHS 111.
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