Skip to content
High quality healthcare for all
Home
About us
Our quality
Our people
Vision and values
Services
NHS 111
Out-of-Hours
Clinical Assessment Service
GP services
Patient engagement
Careers
Join our team
NHS 111 jobs
Out-of-Hours jobs
Clinical Assessment Service jobs
General Practice jobs
Central services
Why work for us?
Our values
Training and development
Staff stories
News
Contact us
Home
News
News
Keep up-to-date with everything Practice Plus Integrated Urgent Care (IUC)
Filter by:
All Categories
Careers (3)
News (3)
Patient engagement (10)
Uncategorised (14)
Filter
Representing our people, respecting our roots and reinforcing race equality
March 13, 2026
Neela Syeda is the Chair of the Race Equality Network (REN) at Practice Plus Group. She works as a Business...
Find out more
“This role lets me be just Rachel” – From health advisor to staff experience advocate at NHS 111 Stockton-on-Tees
March 13, 2026
Find out about Rachel's journey from Health Advisor to Staff Experience Advocate at NHS 111 Stockton-on-Tees.
Find out more
Supporting menopause in the workplace: A culture of care
March 13, 2026
Find out about Practice Plus IUC's commitment to inclusivity and employee wellbeing when it comes to dealing with the symptoms...
Find out more
Patient engagement empowering communities
March 9, 2026
Empowering communities with NHS 111 Their aim is to improve awareness and confidence in using NHS 111, especially among disadvantaged...
Find out more
Patient engagement LNWH leaflet group
March 9, 2026
Join the London North West Hospital (LNWH) Trust Patient Information Leaflet Reader Group If you would like to take part...
Find out more
Patient engagement clinician postcards
March 9, 2026
New Out-of-Hours postcards for patients
Find out more
Patient engagement accessing healthcare
March 9, 2026
Practice Plus Group recently participated in “Accessing healthcare – changes and how to manage your health” Practice Plus Group recently...
Find out more
Patient engagement video update
March 9, 2026
South West London (SWL) local social media community pharmacy videos in other languages SWL Integrated Care Board has launched a...
Find out more
How has the pandemic impacted healthcare recruitment in IUC?
February 26, 2026
In the past year, our working lives have adapted to the COVID-19 pandemic. Whether it’s working from home, being furloughed...
Find out more
Practice Plus Group nurses in their own words
February 25, 2026
To celebrate International Nurses Day, Practice Plus Group has gathered stories and words of wisdom from nurses around the business who...
Find out more
Integrated Urgent Care shortlisted for prestigious awards
February 25, 2026
We are delighted that our Integrated Urgent Care (IUC) call centres have been shortlisted as finalists for four prestigious awards at the...
Find out more
Patient engagement cuppa with a copper
February 21, 2026
Practice Plus Group engagement with local Harrow residents Practice Plus Group recently participated in “Cuppa with a Copper” at the...
Find out more
Patient engagement NHS 111 workshop
January 16, 2026
Sutton Carers upskill their NHS 111 knowledge with workshop Patient Engagement and Stakeholder Lead, Dalvinder Jammu, joined staff in January...
Find out more
Celebrating two decades of Portsmouth patient care
November 25, 2025
Practice Plus Group Surgical Centre, St Mary’s Portsmouth proudly marked its 20th anniversary this week, celebrating two decades of delivering...
Find out more
Patient engagement NHS 111 feedback survey
November 9, 2025
Practice Plus IUC launches new ‘Easy-Read Patient Satisfaction Questionnaire’
Find out more
Patient engagement winter pressures
November 1, 2025
Highlighting winter pressures across South West London A collaborative story with NHS South West London has highlighted how our NHS...
Find out more
South-west NHS call centre leads menopause awareness
October 13, 2025
This October, to mark Menopause Awareness Month and World Menopause Day (18th October), Practice Plus Group’s NHS 111 service in...
Find out more
Patient engagement patient satisfaction questionnaire
October 9, 2025
Practice Plus IUC has updated its current patient questionnaire to a more comprehensive tool for evaluating the quality of our...
Find out more
How to deal with anxiety and stay calm
August 28, 2025
If you’ve ever laid awake at night and struggled to sleep due to racing thoughts and an overactive mind, this...
Find out more
MP vows to help more NHS patients off waiting lists
February 11, 2025
On a visit to Practice Plus Group Surgical Centre at St Mary’s, Portsmouth, Stephen Morgan MP heard about how short...
Find out more
Practice Plus IUC’s NHS 111 moves into the North East
July 10, 2024
NHS 111 is moving into Cavendish House at Prince’s Wharf in Thornaby, Stockton-on-Tees, bringing 300 jobs into the area in...
Find out more
She’s done it! Dr Hocking cycles 300km in 3 days
April 11, 2024
Urgent Care GP, Susanna Hocking from Worcestershire, is proud to have completed her epic three-day, 300km solo challenge to raise...
Find out more
There’s no stopping Dr Hocking in 300km cycle challenge!
March 21, 2024
Pedalling her way across the Hebridean Way in an epic three-day, 300km solo challenge is Dr Susanna Hocking, from Worcestershire,...
Find out more
Gold and bronze for IUC
June 21, 2022
Adding to the two highly prestigious victories at the 2020 European Contact Centre Awards, Integrated Urgent Care (IUC) won two...
Find out more
IUC shortlisted: Contact Centre Awards
March 28, 2022
The Integrated Urgent Care (IUC) team have been shortlisted in the UK Contact Centre Awards, a prestigious industry awards contest...
Find out more
Outstanding rating for NHS 111 service
March 16, 2022
The South-West NHS 111 service contract centre, run by Practice Plus Group, has been rated as ‘Outstanding’ by the Care...
Find out more
First to retain ‘Outstanding’ rating for NHS 111 service
March 16, 2022
The South-West NHS 111 service contract centre, run by Practice Plus IUC, has been rated as ‘Outstanding’ by the Care...
Find out more