How has the pandemic impacted healthcare recruitment in IUC?
26 February 2026
In the past year, our working lives have adapted to the COVID-19 pandemic. Whether it’s working from home, being furloughed or adjusting to social distancing measurements – there’s been a lot of changes!
We spoke to our healthcare recruitment team to see how their day-to-day roles have been transformed by the pandemic in each healthcare sector. Take a look at what they had to say.

Karla Smith (Integrated Urgent Care)
Karla is always on the lookout for new talent to join our Integrated Urgent Care teams; this can be working for the 111 services, out-of-hours, clinical assessment services, urgent treatment centres, minor injury units, and general practices.
Karla told us:
“The pandemic has certainly had an impact on healthcare recruitment, particularly in volume! It’s been a very busy year but it’s been great to see the number of applications rise, not only for clinical positions but also for operational roles – it seems that everybody wants to help however they can!”
“However, as the restrictions ease and businesses are up and running again, I think our applications will slow down for operational staff and 111. While many of our current processes have stayed the same, we’ve been finding new ways to speed them up. For instance, receiving ID documents by email and fast-tracking clearing so we’re not as dependent on references. This has meant that we’re starting candidates sooner. I think this will stay in place as it’s been so beneficial.”
Has COVID-19 changed your career plans? Perhaps you’re looking for a change of location or a new team of friendly faces?
We’re currently recruiting clinical roles and non-clinical roles nationwide, including at our hospitals, call centres, prisons and support services.